Mercy Health Center Awarded Accreditation

Mercy Health Center has achieved accreditation from the Joint Commission on Accreditation of Healthcare Organizations as a result of its demonstrated compliance with the Joint Commissionís nationally recognized health care standards.

Founded in 1951, the Joint Commission is dedicated to continuously improving the safety and quality of the nationís health care through voluntary accreditation. The Joint Commissionís on-site survey of Mercy Health Center occurred in September. This multi-day intensive review of Mercy Health Center reviews patient-and-performance-centered deliver of care with a focus on patient safety. Accreditation cycles are every three years with numerous improvements from 1998.

"Above all, the national standards are intended to stimulate continuous, systematic and organization wide improvement in an organizationís performance and the outcomes of care," says Russell P. Massaro, M.D., executive vice president, Accreditation Operations, Joint Commission. "The community should be proud that Mercy Health Center is focusing on the most challenging goal to continuously raise quality to higher levels."

The JCAHO survey team was comprised of a hospital administrator, a physician and a nurse. During their stay, the surveyors interviewed staff and physicians, reviewed records, inspected patient care units and interviewed patients. They looked to see if the hospital was improving its performance, if correct procedures were performed and if they were done

well. When the surveyors were finished, Mercy Health Center was given a positive preliminary report and compliments for their success.

Laurence Sherman, M.D., JCAHO surveyor, said he evaluates a hospital by imagining himself involved in a accident on his way to the airport and if he would want to be treated at the hospital surveyed. Dr. Sherman said he would be very comfortable receiving care at Mercy Health Center of Manhattan.

Richard Allen, president/CEO of Mercy Health Center spoke of his pride in a staff whose members ask what needs to be done to be accredited by the Joint Commission. "In addition, they appreciate the educational aspect of the survey and the opportunity to interact with the team of surveyors." He called the accreditation, "proof of an organization wide commitment to provide quality care on an ongoing basis."